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Shipping policy

Our shipping is discreet!

Nothing suggests the content, our"sister shop"Bonfim.de acts as the sender.
No chance for curious family members, neighbors, work colleagues...

Our promise:

We ship every (paid) order that reaches us Monday to Friday by 2:00 p.m. on the same day!

(Sometimes around 3:00 p.m. is also possible, but we cannot guarantee that.)


Germany

kind costs (+) Duration
business days
Standard Shipping
(via DHL or for small parts if necessary Deutsche Post at our choice)
€4.95
1-3
Standard Shipping   (via DHL)   - from 50€ order value €0.00
1-3

Austria

kind costs (+) Duration
business days
Standard Shipping (via DHL) €12.95 1-3
Standard Shipping (via DHL)   - from 50€ order value €7.95 1-3
Standard Shipping (via DHL)   - from 125€ order value €0.00 1-3

EU (without DE, AT)

kind costs (+) Duration
business days
Standard Shipping (via DHL) €15.95 2-5
Standard shipping (via DHL) - from 50€ order value €10.95 2-5
Standard Shipping   (via DHL) - from 150€ order value €0.00 2-5

Switzerland

kind costs (+) Duration
business days
Standard Shipping (via DHL) €17.95 2-3
Standard Shipping   (via DHL) - from 50€ order value €12.95 2-3
Standard Shipping   (via DHL) - from 175€ order value €0.00 2-3

Attention:export delivery - see below!
The delivery time can change due to the duration of customs clearance, but this is not within our sphere of influence.

Europe outside EU and CH

kind costs (+) Duration
business days
Standard Shipping (via DHL) €29.95 4-12
Standard Shipping   (via DHL) - from 50€ order value €24.95 4-12

Attention:export delivery - see below!
The delivery time can change due to the duration of customs clearance, but this is not within our sphere of influence.

USA, Canada

kind costs (+) Duration
business days
Standard Shipping (via DHL) €34.95 6-12
Standard Shipping   (via DHL) - from 50€ order value €29.95 6-12

Attention:export delivery - see below!
The delivery time can change due to the duration of customs clearance, but this is not within our sphere of influence.

Other countries, world

kind costs (+) Duration
business days
Standard Shipping (via DHL) €49.99 about 6-21
Standard Shipping   (via DHL) - from 50€ order value €44.95 about 6-21

Attention:export delivery - see below!
The delivery time can change due to the duration of customs clearance, but this is not within our sphere of influence.
 

(+) You can find DHL's information on parcel delivery times worldwide   here .

export delivery

The delivery is NET, ie without German sales tax (currently 19%) with DHL/Deutsche Post and must be declared. DHL or DHL's partner in the respective country will take care of this for you and usually collect the customs duty incurred in most countries, including any import sales tax, directly from you upon delivery.

You already see the NET prices when you select a currency from outside the EU (e.g. CHF, NOK, USD).
Of course, for legal reasons, this net price only applies if you also select a delivery address outside the EU later during the ordering process (= export delivery).

CH:
Source of this information and further information: Swiss customs information pages.
Other countries/world:
Please note the customs and import regulations in your home country. You will receive an export invoice and export documents from us, as required by DHL for customs clearance. However, the import costs incurred (customs, taxes, etc.) must be paid by you in any case.

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